Privacy Policy

1. Introduction

TutorHub ("TutorHub", "we", "our", or "us") is committed to protecting the privacy of users, tutors, educational institutions, and visitors who use our platform.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or use TutorHub.

By accessing or using TutorHub, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information from the following sources:

Information You Provide

When you use TutorHub, we may collect:

• Name
• Email address
• Phone number
• Profile information
• Educational qualifications
• Teaching experience
• Subjects taught
• Pricing information
• Messages or inquiries submitted through the platform
• Account login information

Information Collected Automatically

When you visit TutorHub, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral sources
• Date and time of visits
• Session information
• Usage analytics

Cookies and Tracking Technologies

TutorHub may use cookies and similar technologies to:

• Improve platform functionality
• Remember user preferences
• Analyze traffic and user behavior
• Measure advertising performance
• Improve user experience

Users may disable cookies through browser settings, although some features may not function properly.

3. Publicly Available Information

TutorHub may create directory listings or profile pages using information that is publicly available from sources such as:

• Public websites
• Educational advertisements
• Public social media pages
• Public business directories
• Publicly accessible educational listings

This information may include:

• Tutor name
• Subjects taught
• Teaching location
• Educational background
• Professional descriptions
• Publicly listed contact details
• Publicly available profile images

Such information is used solely to create educational directory listings intended to help users discover educational services.

4. Unclaimed Profiles

Some profiles displayed on TutorHub may be unclaimed profiles.

An unclaimed profile means:

• The tutor has not yet registered with TutorHub.
• Information may have been obtained from publicly available sources.
• The tutor has not necessarily reviewed or approved the profile.

Tutors may request to:

• Claim their profile
• Correct information
• Update information
• Remove their profile

by contacting TutorHub.

5. How We Use Information

We may use information to:

• Provide and operate TutorHub services
• Create and maintain tutor listings
• Connect students and tutors
• Respond to inquiries
• Verify profile ownership
• Improve platform functionality
• Analyze usage trends
• Prevent fraud and abuse
• Enforce our Terms and Conditions
• Comply with legal obligations

6. Sharing Information

TutorHub may share information:

Public Profile Information

Information included in tutor listings may be publicly visible on the platform.

Service Providers

We may share information with trusted service providers that help us operate TutorHub, including:

• Cloud hosting providers
• Analytics providers
• Email service providers
• Customer support systems
• Payment processors

Legal Requirements

We may disclose information when required by law or when necessary to:

• Comply with legal obligations
• Protect rights and safety
• Investigate fraud or misuse
• Enforce our agreements

7. Profile Claims, Corrections, and Removal Requests

Tutors may request:

• Access to information about them
• Corrections to inaccurate information
• Updates to outdated information
• Removal of profile information

Requests may be submitted to:

Email: support@tutorhub.com.lk

TutorHub will review requests and take reasonable steps to respond promptly.

8. Data Retention

TutorHub retains information only as long as reasonably necessary to:

• Operate the platform
• Maintain directory services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We may retain certain records where required by law or legitimate business purposes.

9. Data Security

TutorHub implements reasonable administrative, technical, and organizational measures to protect information from:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse

However, no internet-based service can guarantee absolute security.

10. Third-Party Services

TutorHub may use third-party services including analytics, advertising, hosting, communication, and payment providers.

These third parties may have their own privacy policies governing their collection and use of information.

11. Children's Privacy

TutorHub is intended for general audiences.

Where applicable, parents or guardians should supervise minors using the platform.

TutorHub does not knowingly collect personal information from children in violation of applicable laws.

12. International Data Transfers

Information may be stored or processed in countries outside the user's country of residence where our service providers operate.

By using TutorHub, users acknowledge and consent to such transfers where permitted by law.

13. Your Rights

Subject to applicable law, individuals may have rights to:

• Access their information
• Correct inaccurate information
• Request deletion of information
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted through the contact information provided below.

14. Changes to This Privacy Policy

TutorHub may update this Privacy Policy from time to time.

Updated versions will be published on the platform with a revised effective date.

Continued use of TutorHub after updates constitutes acceptance of the revised policy.

15. Contact Us

For privacy-related requests, profile claims, corrections, or removal requests: